Refund & Shipping Policy
Last updated: 6/24/2026
Verified Legal Document
OUR "EMOTION OR REFUND" GUARANTEE
At AdvenBook, we believe a photo book of your achievements is not a simple product, but a token of emotional ownership. We want you to feel absolutely proud and moved holding it in your hands.
That's why, although our books are custom-made to your specifications (in accordance with Article L221-28 3° of the French Consumer Code), we offer a 30-day total satisfaction guarantee.
1. RETURN AND REFUND CONDITIONS
If, upon receiving your AdvenBook, you are not entirely satisfied with the layout, printing, shipping, or if the emotion is simply not there:
- Write to us at contact@advenbook.com within 30 days of delivery.
- Provide your order number and the reason for your dissatisfaction.
We commit to offering you, according to your preference:
- A free reprint of your book with necessary corrections.
- A full refund of your order. No complex return of the book is required.
2. FREE WORLDWIDE SHIPPING
To eliminate any ambiguity or bad surprises during checkout:
- All shipping costs are free (0 €), regardless of your delivery address in the world.
- The price displayed when personalizing your book is the final price you will pay, all taxes and shipping included.
AdvenBook — Build your physical legacy.
Document ID: refund-&-shipping-policy-V2026
